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Gitana Kappel - Soft Skill Trainer
Interactive, practical in-company training courses that help professionals communicate more effectively, collaborate better, and increase their personal effectiveness.
Does this sound familiar?
- Teams are not communicating effectively with one another.
- Feedback is avoided.
- There is a lack of ownership.
Does this sound familiar? Then it’s time not only to share knowledge, but above all to bring about behavioral change.
My approach
Learning through experience
I believe that true behavioral change occurs when people not only gain knowledge, but—above all—experience, practice, reflect, and learn new behaviors. Behaviors that they can then confidently apply in their daily work.
That’s why my training sessions are interactive, practical, and tailored to your organization’s learning objectives. I create a safe learning environment where participants actively engage and not only understand the behavior but also truly make it their own.
From knowledge to action. From insight to impact.
The impact
Communicate more effectively.
Collaborate more closely.
Take more ownership.
Conduct conversations with greater confidence.
Apply what you’ve learned immediately in practice.
Demonstrate lasting behavioral changes.
What you can expect
More than just a training session
Not a training session full of theory, but a learning experience in which participants practice, reflect, and learn new behaviors that they can immediately apply in their daily work.
- Interactive and hands-on learning methods.
- A safe learning environment where participants feel comfortable practicing.
- Relatable real-world scenarios.
- Insights that can be applied immediately.
- Active participants rather than passive listeners.
- A focus on genuine behavioral change.
Expertise
- Communication
- Collaboration
- Giving and Receiving Feedback
- Assertiveness
- Personal Effectiveness
Suitable for
- In-Company Training
- Workshops
- Customized Training
- Co-Facilitation
- Training Development
Also possible:
Prepare for an important conversation in a safe and realistic setting. Think of a job interview, a performance review, a difficult conversation, or a presentation. During a conversation drill with a training actor, you’ll practice realistic, real-world situations and receive targeted feedback, so you can approach the actual conversation with greater confidence.
About me
As a freelance soft skills trainer, I develop and deliver interactive, practical in-company training sessions. With over 22 years of experience in the public sector—including as a senior trainer for the City of The Hague—I understand how important it is for learning to be relevant to everyday practice.
My background as an actress and training actor is a valuable asset in this regard. By making behavior visible and open to discussion, I create a safe learning environment where participants feel comfortable practicing, reflecting, and growing. My goal is not merely to transfer knowledge, but to truly inspire people to take action.
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